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JADE/ONYX Battery

JADE/ONYX Battery

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Regular price $559.00 USD
Regular price Sale price $559.00 USD
Sale Sold out

Rechargeable lithium-ion battery compatible with eJOE JADE & ONYX Electric Bikes.

Specifications: 48V 14 Ah Li-Ion Battery Samsung 18650 Cells
Weight: 7 lbs.
Charge time: about 4 hours at low battery
Estimated range: up to 45 miles (depending on terrain and rider’s weight)
Keys: NOT included
Charger: NOT included
Warranty: One (1) year

FREE shipping to 48 contiguous United States! 

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SIMPLY ELECTRIFYING

Live Technical Support

Local Dealer Support

Extend Warranty Optional

Secure Checkout

14 Days Return

FAQ

What happens after I place an order?

After placing an order, you will receive a confirmation email stating that the order is received. Once the order is processed, we will provide you with a tracking number to monitor the status of the shipment. All eJOE electric bikes, parts, and accessories are shipped from California using Less-Than-Truckload (LTL), FedEx, UPS, or USPS Priority Services. The delivery times vary depending on the destination address (generally from 1 to 7 business days). Please, refer to the tracking number updates for estimated delivery times.

We strive to process and ship orders the following day after the receipt, however, during times of high demand, we may need just a bit more time to prepare your product. As long as the bikes or parts are in stock, we guarantee your merchandise will be on its way shortly. If the items you ordered have run out of stock or require additional processing time, you will be hearing from us.

If you would like to learn more about cancellations, exchanges, or returns, please, refer to our Shipping Policy.

What forms of payment do you accept?

eJOE website offers a fast and secure payment processing system that supports credit and debit cards. If you would like to arrange a bike pick up at our location, in addition to credit and debit cards, we accept cash and checks. To make an appointment for a bike test ride or pick up at the eJOE office, please, contact us here.

What do I need to know about the delivery process?

COVID-19 UPDATE:

We know these are difficult times for everyone, and we have been beyond grateful for the positive messages we have received from the eJOE Bike community. Because the situation is complex and constantly developing, our delivery times may not be as consistent as we aim for them to be. Unfortunately, shipping carriers have been experiencing delivery delays due to COVID-19, which in turn impacts our operations. We do everything we can to make sure your orders are delivered to you as quickly and as safely as possible. We appreciate your patience and understanding!

DELIVERY METHODS:

eJOE orders are shipped with Standard Delivery via FedEx, UPS, Less-Than-Truckload Services (LTL), or USPS Priority. We will provide you with a tracking number to monitor the progress of your order. Please, be advised that the driver is not required to deliver the item inside your home. Inside-delivery incurs additional charges and may not be available for certain locations.

SHIPMENT CONDITION:

Please, carefully inspect your order upon delivery to ensure the merchandise is not damaged. If you encounter a problem, please do one of the following:

FOR VISIBLE DAMAGE:

If a package shows visible signs of damage, open the box to check the contents, and ask the driver to inspect the contents with you. If the product damage is confirmed, write a precise description of the damage on both your copy and the freight carrier’s copy of the delivery receipt. Take photos or videos to support the case. If you believe the merchandise is damaged beyond repair, either contact us immediately for instructions or refuse the delivery.

FOR CONCEALED LOSS OR DAMAGE – NO VISIBLE DAMAGE TO THE PACKAGING:

After delivery, unpack, and inspect your shipment. Should you discover concealed loss or damage, contact your respective dealer or us immediately. The carrier reserves the right to arrange an inspection; therefore, please keep the product and packing materials as they were when you first discovered the loss or damage.

IMPORTANT:

eJOE will repair or replace the parts damaged during shipping at its sole option, provided that such damage is documented on the bill of lading and reported to the dealer or eJOE within the first 7 days after delivery. It is the customer’s responsibility to inspect the box and the product at the time of delivery, take pictures of any damage and keep all packaging and paperwork until the damage claim process is complete.

If you would like to learn more about cancellations, exchanges, or returns, please, refer to our Shipping Policy.

Do you sell accessories and replacement parts?

Yes, we do. Go to Shop – Parts & Accessories to see purchase the accessories or replacement parts you need. If the item is not listed on our website, contact our customer service department and we will be happy to assist you. When submitting a contact form, please, provide information about your electric bike, such as model, year, and main specifications (battery voltage and motor watts). We do our best to have all parts and accessories available for purchase at all times, but if the item is out of stock, please, check back later or contact us for more options.

Do you offer free shipping?

Yes, we offer FREE shipping on all new electric bike orders going to the lower 48 continental U.S. Currently, we do not ship to Hawaii, Alaska, Puerto Rico, or internationally. Shipping fees for parts and accessories vary depending on the product and destination.

“Free shipping” refers to standard shipping; expedited delivery or additional services such as inside-delivery are extra and must be discussed with an eJOE representative prior to submitting an order. To read more about our shipping policy, click here.

Can I pre-order an item that is out of stock?

Yes, you can place a pre-order for an item that is expected to be in stock soon. Contact us here to request more information about availability.

REVIEWS

Jade cruiser

Yesterday I was with my friend for long drive. He came with his eJoe bike and I became anxious to see it and took test drive for it because I am also looking for a e-bike for my daughter when I used it for a long drive found it very comfortable and enjoyed riding so much that I decided to bought it for my daughter on her birthday tomorrow.

Jade cruiser

I bought it two days ago and rode 120 miles in these two days. I found superb engineering is used inside it. It is very comfortable and high standard of manufacturing is used. Colors and features are used in this have no match to others. Me and my family is enjoying the ride and happy to make part of our life. Thanks eJoe.

Onyx

I bought it two days ago and rode 120 miles in these two days. I found superb engineering is used inside it. It is very comfortable and high standard of manufacturing is used. Colors and features are used in this have no match to others. Me and my family is enjoying the ride and happy to make part of our life. Thanks eJoe.

Onyx

I am using this eJoe Onyx from last one month and it is so powerful that you can't imagine. If you enjoy riding and looking for perfect e-bike the I can assure you that your search would end here.

Epik Swan

I bought it two days ago and rode 120 miles in these two days. I found superb engineering is used inside it. It is very comfortable and high standard of manufacturing is used. Colors and features are used in this have no match to others. Me and my family is enjoying the ride and happy to make part of our life. Thanks eJoe.

Epik Swan

It's not only e-bike. I can say it's my dream which you have completed for riding. Thanks eJoe from bottom of my heart.